Everything you need to know about our new website
At Ross Handling, we’re always looking for ways to improve your customer experience when it comes to finding and buying the right castors, wheels and materials handling equipment for you.
As part of this commitment to providing our customers the best online shopping experience possible, we have given our website a complete makeover. So, what’s changed?
At Ross Handling, we’re always looking for ways to improve your customer experience when it comes to finding and buying the right castors, wheels and materials handling equipment for you.
As part of this commitment to providing our customers the best online shopping experience possible, we have given our website a complete makeover. So, what’s changed?
Saying goodbye to rosshandling.co.uk
First things first – some of our long-standing customers may have noticed that we no longer have a secondary website of RossHandling.co.uk. This has been removed to allow you to find us as easily and quickly as possible. But not to worry, for those of you more familiar with the older website you will still be able to find us by entering the old rosshandling.co.uk URL, which will be directed straight here.
Shop by Application
To simplify your journey through our website and ensure that when your products arrive they are exactly what you wanted, we have created a new section of our website called ‘Shop by Application’.
‘Shop by Application’ has segmented our products into eight main sector types, meaning customers can not only search for the product they need, but search similar products best suited for a particular project or application. Is there a sector you think we may have missed? Let us know!
Featured products
Users accessing our website through the homepage may have noticed our ‘Featured products’ carousel, which is a regularly updated list of some of our most popular products. The ‘Featured products’ carousel is joined on the home screen by our reviews and customer feedback section, giving you more opportunity to find out what works for other people before making your purchase.
Ross Rewards
Along with the new website came our entirely revamped Ross Rewards loyalty scheme, offering our loyal and repeat customers the opportunity to earn money with every purchase. You can find out more about our brand-new rewards scheme on our last blog.
Bespoke services
Nestled among our help and advice section of the website are some new pages dedicated to our range of bespoke services, including: manufacturing and design capabilities, product sourcing and our one-of-a-kind materials handling and warehousing solution, Connect A Tube. The pages include examples of products, ideas of use and case studies from some of our happy customers.
These are just some of the fantastic changes we have made to our website, and we continue to streamline your customer journey and the content for our website every day to ensure that we are giving the best possible service for customers new and old.
The only way to really see what we have changed however, is to try the website out for yourself!
